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ACCOUNT AND DATA CONTROL

Delete your HomeWise account or project data

Choose to delete individual saved projects while keeping your account, or delete your account and associated data. You can also request help by email without signing in to this website.

Last updated September 26, 2026

Delete project data without deleting your account

  1. Sign in to HomeWise and open My projects.
  2. Open the saved project you want to remove.
  3. Choose Delete project.
  4. Review the confirmation and choose Delete project again.
  5. Repeat for any other projects you want to delete.

After successful deletion, the selected project and its saved estimate are removed from the active service. This includes its saved dimensions, layout, settings, and associated estimate details. You cannot undo this action in the app.

Your HomeWise account, profile, sign-in details, Terms-acceptance record, and other saved projects remain. Copies you previously exported or saved outside HomeWise are not removed; delete those separately.

Request project-data deletion by email

To request deletion without using the app, email housewise.app@gmail.com from your registered email address. You do not need to delete your account.

  1. Use the subject DELETE HOMEWISE PROJECT DATA.
  2. Include your HomeWise username and the project names and approximate save dates, or specify that you want all saved projects deleted.
  3. State that you want to keep your account. Do not send your password.
Request project-data deletion

We may verify account ownership and clarify which projects you mean before deleting them. We aim to process verified email requests within seven days. The retention information below applies to both project-data and account deletion.

Delete your entire account inside HomeWise

  1. Sign in to HomeWise.
  2. Open Profile.
  3. Scroll to Delete account and data.
  4. Review the confirmation, type DELETE, and choose Delete permanently.

The in-app option begins deletion immediately after your final confirmation.

Request deletion by email

If you cannot access the app, email us from the address registered to your HomeWise account.

  1. Use the subject DELETE HOMEWISE ACCOUNT.
  2. Include your HomeWise username and registered email address.
  3. Do not send your password.
Start deletion request

What is deleted with your account

Your authentication account, profile, private profile details, Terms-acceptance record, saved projects and estimates, likes, feedback, comments, and login-session records associated with the account are deleted after verification.

Verification and timing

We may ask you to verify account ownership. We aim to process verified email requests within seven days. Limited information may be retained when required for fraud prevention, security, legal compliance, or the disaster-recovery backup lifecycle.

Need help?

Contact housewise.app@gmail.com. Never include your password in an email.